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About Conquest Crop Protection

INTRODUCTION TO CONQUEST

Conquest Crop Protection specialises in the supply of high quality crop protection products to the Australian market. Conquest has developed and gained registration approval for in excess of 120 of such products with the Agricultural and Veterinary Medicines Authority (APVMA) since the company was incorporated in early 2001. Most of these registrations have been commercialised and established as reliable, quality products. This reliability claim has been established after repeated supply into broad-acre and horticultural market segments for over 19 years.

Conquest is managed by professional crop protection people with extensive experience across the crop protection industry. This experience includes supply chain management, distribution, product formulation, quality assurance and agronomy.

Conquest products are manufactured by highly reputable formulation partners. These partners include 6 sites in Australia for the majority of supply, plus approved international supply from Thailand and China. Formulators are selected based on technical expertise, adherence to stringent quality control measures and their capability to contribute to innovation via research and development.

Conquest's in-house technical expertise is used in partnership with our formulation partners to develop products for and Australia's often unique conditions.

Products that have been registered but not commercialised are subject to rigorous lab and field evaluations. Field evaluation allows testing of formulation properties that determine spray-ability, crop safety and efficacy in Australia's often arid environment. These properties include performance in hard water, in low relative humidity, compatibility in tank mixes, dispersion rates, emulsification stability, particle size and surfactant performance.

Our philosophy is to fully utilise the expertise of our people and our chosen partners to deliver quality products by maintaining the high standards that we set.

Continuity of Supply

The supply and demand of crop protection chemicals has never been as dynamic as we have experienced in recent years. Fundamentals such as commercial risk, currency movements, factory shutdowns due to pollution, drum supply and other production bottle-necks have added significant strain on continuity of supply.

Conquest's business model and strategy emphasises pragmatic & durable relationships between our respected 'sales agents' and their reseller customers. These relationships form the basis of trust to forecast product demand. Conquest then invests extensively in inventory ahead of the market to ensure our customers receive their requirements in a timely manner. Our relationships also allow us to be flexible, react to shifts in supply & demand and communicate to achieve pragmatic solutions wherever possible.

At Conquest we see continuity of supply as critical to evolving in the current market and linking our supply chain to our customers' purchasing strategy. Quality relationships and communication are an essential component of success in this process.


QUALITY ASSURANCE

Conquest is extremely proud of the consistent quality of its product range offered to resellers across Australia. We are equally proud of the technical expertise and support that backs up the Conquest brand.

Conquest's product specifications are developed for Australia's unique environmental conditions and use patterns. Typically these conditions include parameters such as temperature, humidity, soil moisture, water quality or tank mix-partner. These are all significant variables that will expose a formulation that was simply "tested as chemically stable" in a sterile laboratory, far away from its point of sale or field use. Resellers and farmers can be confident that all Conquest Crop Protection products are fully tested in the field before being commercially released into the market.

CUSTOMER SERVICE & SUPPORT

At Conquest we pride ourselves on providing the very best customer service and technical support to all our reseller customers and their farmer clients.

Success is not only measured via financial statements. We are dedicated to investing in strong long-term business relationships that will yield benefits long after the crop has been harvested.

Our customer relationships motivate us to supply high quality products and reliable, technically supported customer service. We believe that this will also help enhance reseller relationships with their farmer clients and allow Conquest to contribute to helping them grow their business.


RESEARCH AND DEVELOPMENT

Farming innovation is evolving daily, with new technologies improving the way we all gain the most from our cropping systems.

Conquest invests heavily every year developing and trialling our products so that growers will have confidence that they are using the best available formulation technologies. This emphasis has led to industry first products like Alpha Forte 250SC (high load alpha-cypermethrin formulated as a user friendly SC) , Soar Selective Herbicide (3 Mode of Action in drum tank-mix for hard to control weeds) and Dissolve DUO (Ammonium sulphate plus wetting agent)

Understanding the changing needs of our customers is extremely important for future product development. Having the support of independent agronomists in the Synergy Consulting Group is a huge assistance to the company as it helps determine direction in product development.

  • State trials
  • Technical consultation
  • Innovate for Australian market
  • Testing new techniques
  • Developing new products
  • Knowing what our customers want

CONQUEST DIAGNOSTIC SERVICE

Have a pest or disease problem you need advice on? Are water quality issues affecting the efficacy of your crop protection products?

Conquest can help provide quick and precise diagnostic solutions in house or through contracted service providers including Synergy Consulting. With modern handheld mobile technology now available in every ones pocket, it's only a matter of taking a picture of the problem and sending it through our online form and our team will be able to call you back with a possible prognosis.

Having an expert understanding of crop protection products physical and chemical properties, along with its in-field agronomic fit at your finger tips ensures our clients can offer growers the highest standard of diagnostic support anywhere, any time.

  • State trials
  • Technical consultation
  • Innovate for Australian market
  • Testing new techniques
  • Developing new products
  • Knowing what our customers want

ACCOUNTS

At Conquest we understand the importance of managing customer credit accounts. This includes timely & accurate invoices, accurate & readable statements, efficient reconciliations and most importantly someone capable & accountable to speak to when you have a query or a request.

The ability and dedication to present and be able to reconcile our accounts documents is something that is vitally important for both Conquest and our customers. This again is something we understand and pride ourselves on at Conquest. It is often the things that make the business seamless that allow the business and relationships to grow.

PRODUCT STEWARDSHIP

Product stewardship including; backup service, technical advice and complaint handling are vital to any credible crop protection business. Conquests obligations and attitude to this crucial area of the business is impregnated in our culture. Conquest has always been managed by people with technical and product expertise. We understand that if there is a problem that occurs then there needs to be solution within a short timeframe. This allows resellers and farmers to manage whatever situation that has arisen. If a Conquest representative is not available or you are presented with an emergency we have contracted the Orica Emergency Response Service (ERS) to be available 24/7.

The Orica Emergency Response Service (ERS)

The Orica Emergency Response Service (ERS) operates 24 hours a day, seven days a week, providing telephone advice and assistance to the public, emergency services and others on incidents relating to the transport, storage and use of chemical products and raw materials in emergency situations.

Within Australia - ERS - 1800 033 111

(Cost of a local call from within Australia)



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